Refund policy

Returns and Refund Policy

This return policy is valid for the countries: United Kingdom

We take great care to make sure our pictures and descriptions are accurate but realize you may wish to return a item that is not suitable when you receive it. If you are not satisfied with your item, please contact us straight away. Any returns must be returned in original condition, with all the labels, tapes, tags, boxes and booklets and without any physical changes, e.g. scratches and within 30 days of your receiving of the item. Please note that the postage fee is not refundable. Please email first to: bqw@hotmail.co.uk

Once we have received and verified your return, you will have your refund within 2 business days using the payment method you used when ordering.

Return Address:

Flat 12, 11 Lambarde Square

Greenwich, London,

SE10 9GF

United Kingdom

Email: bqw@hotmail.co.uk

Phone: +447853 908307

 

Cancellation of Orders

You are able to cancel your order prior to posting with no cost penalty being incurred and full credit of your account if money have already been taken. This must be done before 2.00pm on the day of order. Please email first to cancel: bqw@hotmail.co.uk