Terms of service

TERMS & CONDITIONS

These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of retail goods to consumers. You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy.

This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you. 

 

Payment information

During the checkout at our website you can select the following secure payment methods:

  • Mastercard
  • Visa
  • American Express
  • Discover
  • Diners Club
  • Maestro
  • UnionPay
  • Paypal
  • Apple Pay
  • Google Pay
  • Shop Pay

The goods will be delivered once the customer's funds that have been paid to Top Mall have cleared in full.

If you have any questions please contact our customer service: bqw@hotmail.co.uk

 

Shipping Policy

Shipping Information for United Kingdom:

  • Evri Standard Delivery (Estimated Delivery within 5 Working Days) - Tracking Available: Free Delivery
  • Order processing time 1-2 days (Mon-Fri)

All orders taken before 2:00pm will be processed and posted within 1-2 days. Exc Holidays

All Items Will Be Fully Insured Against Loss and/or Damage

 

Returns and Refund Policy

This return policy is valid for the countries: United Kingdom

We take great care to make sure our pictures and descriptions are accurate but realize you may wish to return a item that is not suitable when you receive it. If you are not satisfied with your watch, please contact us straight away. Any returns must be returned in original condition, with all the labels, tapes, tags, boxes and booklets and without any physical changes, e.g. scratches and within 30 days of your receiving of the item. Please note that the postage fee is not refundable. Please email first to: bqw@hotmail.co.uk

Once we have received and verified your return, you will have your refund within 2 business days using the payment method you used when ordering.

Return Address:

Flat 12, 11 Lambarde Square
Greenwich, London,
SE10 9GF
United Kingdom
Email: bqw@hotmail.co.uk
Phone: +447853 908307

Cancellation of Orders

You are able to cancel your order prior to posting with no cost penalty being incurred and full credit of your account if money have already been taken. This must be done before 2.00pm on the day of order. Please email first to cancel: bqw@hotmail.co.uk